Your safety is our top priority and our ongoing safety and damage prevention programs are designed to help you recognize, react to, and prevent unsafe conditions. Working together, we can continue to provide you with safe and reliable natural gas service 24/7.
A leak may be present if you:
- SMELL an odor similar to rotten eggs, even if the smell is faint or momentary.
- HEAR an unusual noise coming from the ground or an above-ground pipeline. A hissing or roaring sound may indicate escaping natural gas.
- SEE discolored vegetation surrounding a pipeline, or water or dirt blowing into the air.
If you suspect a natural gas leak, follow these safety instructions:
- Leave the vicinity immediately and don't use an automated door.
- From a safe place, call 911 and Southwest Gas immediately, day or night. A Southwest Gas representative will be there as soon as possible.
- Don't smoke or use matches or lighters.
- Don't turn off or on any electric switches, thermostats, or appliance controls.
- Don't start or stop an engine.
In case of an Emergency, or if you smell natural gas, call 911 and Southwest Gas:
Central Arizona - Areas in and around Phoenix and Wickenburg
Southern Arizona - Areas in and around Tucson, Green Valley, Casa Grande, Coolidge, Sierra Vista, Douglas, Morenci, Globe, Oracle, and Yuma
Southern Nevada - Areas in and around Las Vegas, Boulder City, and Laughlin, NV; Bullhead City, Parker, and Ehrenberg, AZ; and Needles, CA
Northern Nevada - Areas in and around Carson City, Lake Tahoe, Fallon, Elko, and Winnemucca
Northern California - Areas in and around Truckee and Lake Tahoe
Southern California - Areas in and around Barstow, Big Bear and Victorville
For more information on safety, click here.